DIYElectricSkateboard.com / Torqueboards
is not a reliable vendor!
Over the years Dexter (the owner) has provided terrible post-sales customer service and accumulated many complaints. Do not buy from this vendor!
Complaints
Customer's battery explodes just by plugging it in normally
Customer paid more than $1500 for a board that broke immediately and DIYElectricSkateboards customer service did not help for over three years
Customer has repeated hardware failures and customer service is absent
Customer has to go through PayPal to get refund on a product he never received, complains about horrible customer service
Forum thread about poor customer service and how it has recently been getting even worse
DIYElectricSkateboard sells poor quality components
Poor customer service won't respond
Motor mounts bend after 50 miles
Customer complains of poor customer service and shipping issues
Customer doesn't receive half of their order and gets ghosted
TorqueBoards prices are too expensive for what you get
Reddit user complains about poor customer service and shipping delays. Comments are full of similar bad experiences.
Customer complains about order issues
DIYElectricSkateboard.com has an F-grade on BBB
